Contact
Contact the Castles Galore team
Questions about a review, a payout delay or a bonus term are welcome. Write to [email protected] and the editorial desk will reply within 48 hours, weekends included. Include the casino name, the date of the session and the amount in AUD so the query can be checked against our own test records.
Corrections carry priority. If a payout window, a licence number or a minimum deposit figure on this site is wrong, send the evidence and the page is updated once verified. Every amended page shows a fresh date at the top.
We do not run accounts on behalf of readers, chase disputes with operators, or pass reader details to any casino. For account-specific problems, contact the operator support desk first and keep the transcript.